Important information on visiting the US Veterans Affairs Office in the US Embassay, Manila:
The U. S. government provides veteran’s benefits programs for certain Philippine nationals as well as veterans of the U. S. armed forces living in the Philippines.
Important Announcement: Effective January 2, 2009 the Department of Veterans Affair Manila Regional Office (VA) is implementing an appointment system for all visitors to our public contact section. We will no longer entertain walk-in visitors; all visitors will be required to have an appointment before they are admitted to the Embassy.
The Department of Veterans Affairs has maintained a Regional Office in the Philippines since 1921. The Regional Office is located at 1131 Roxas Blvd. Manila 0930 in the U.S. Embassy Annex Building. Benefits counselors are available from 8:00 AM to 3:30 PM Monday through Thursday and 8:00 AM to 2:00 PM on Friday to answer veteran’s benefits questions. For inquiries and appointment, our numbers are
When in Metro Manila, Trunk Line 528-2500; Fax Number 526-8822 (to reach these numbers fro the US dial 011-632 plus the number desird)
When outside Metro Manila, toll-free number is 1-800-1-888-5252 (this number works from within the Philippines only, you can’t dial this as an 800 number from the US)
To submit e-mail inquiries, visit our website at https://iris.va.gov/.
In addition to the Regional Office, VA operates a Clinic located at 2201 Roxas Boulevard, Pasay City 1300. Clinic hours of operation are from 7:00 AM to 4:30 PM, Monday through Friday. Medical care is limited to service connected disabilities only and includes out-patient care at the clinic and in-patient care at various contract hospitals. Prior authorization is required for non-emergency out-patient care and hospitalization. Persons having questions concerning eligibility for treatment should call 833-4566; Fax:(632)831-4454. To send e-mail inquiries, visit our website at https://iris.va.gov/.
This is bringing the VA inline with the Social Security office, Manila, which has a pretty strict appointment policy as well:
This is to notify the public that starting FEBRUARY 12, 2007 the SSA Division will follow an appointment system for all applicants filing for SSA benefits, i.e. RETIREMENT, SURVIVORS, CHILD, PARENT & BURIAL BENEFITS.
The receptionist at the window will still entertain walk-in clients for other SSA matters.
For general inquiries and appointment schedule, you may contact:
Embassy Trunk line: (02) 301-2000 Extensions: 6319 or 6302 or 5085
Some additional info you don’t always hear about in advance. You can not take cell phones inside the US Embassay Complex. No provisions are available to store cell phones at the entry control point. Make arrangements accordingly. The last time I was there they refused to allow cigarettes, matches or lighters as well … even more strict than airport security, so keep this in mind if you still indulge.
The VA appointment only policy is brand new, better to check on that before you make a trip to Manila and than risk getting turned away at the door. Forewarned is forearmed.