If you’ve read my Airline Information page you’ll know already that Cebu Pacific is my choice for Philippine domestic flights.
They always have some sort of promo going on … sometimes as low as 1 peso fares … no joke. But even when you have to pay full fare, it’s reasonable … cheap by US standards. Their entire fleet has just been renewed and their cabin crews are pretty, attentive and polite.
Unlike US airlines, they don’t play all those ridiculous 7 day, 14 day and 21 day "advance purchase" games … you can walk up to the ticket counter … or visit their web site … and get the same price if you’re flying same day or 30 days from now.
The part that I feel needs updating is, Cebu Pacific is now a full-fledged international airline as well as domestic.
As this map shows (by the way, you have to visit their website and try this map live, it’s custom for every city they serve, very cool implementation of Flash)now serve Hong Kong, Seoul, Pusan (both shopping destinations and hubs for Korean Air), Taipei, excellent place to connect with China Air or Evergreen, Hong Kong, great for connecting with Cathay Pacific or … well you get the idea.
Cebu Pacific have positioned themselves to make connections outside the Philippines instead of each and every passenger having to travel into Manila or Cebu and then connect. And my son is coming to visit next month … I’ve already booked some travel for him and my wife and I, Manila-Cebu-Return, total fare, round-trip (less tax and fees, of course) 6 PhP. You can’t beat that with a stick!
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Cebu Pacific is horrible! You get less than what you pay for in terms of service and personal relations. My family has been a costumer for Cebu Pacific for 5 years and from the second year up to this year we experienced ridiculous treatment from Cebu Pacific. On the second year we purchased Cebu Pacific a crew member (stewardess) shoved our fragile baggage into the compartment when we asked her to gently lift it into the compartment. When we got to our destination, the “CAKE” was damaged extensively at one side. On the second year of our flight with Cebu Pacific my mother was charged extra for purchasing tickets on a date which was booked wrongly by the staff at one of their offices at Makati. So instead of saving money, she spent more than what she could have spent for regular priced flights. On the third year we purchased tickets from Cebu Pacific, we had trouble getting back to Manila from the province because the airplane that Cebu Pacific sent for us was a small one and could not accommodate all passengers. There is absolutely no sense in this! We had to demand that they give us, and many other affected passengers, the flight that we paid for because we had important commitments the next morning but only my companion and I received seats. The rest of the passengers, around twenty or more, were left to suffer the irresponsibility of Cebu Pacific. Finally, just this December 22, 2009 I witnessed corruption amongst members of their “Security”, mainly involving the “Lady Security Head”. I had witnessed the “lady security head” being paid a roll of P100 bills by an “Asian Nationality” just so he could pass through the check point and take his “unsealed alcoholic beverage” into the airplane. One of them even almost dragged my mother by the arm forcing us to go to the office to report what I saw . Because of such harassment I lost my temper and screamed at the security to let go of my mother telling them “How dare you touch my mother in the arm?” We warned them that we will report this case immediately in our own means and that any harassment will never be tolerated. This is why I have never appreciated Cebu Pacific. It is simply fooling people by promoting cheap fares at the expense of absurdity! Four offenses in a row is too much! There are no lies here. People working at Cebu Pacific knows this because we tell them so.
Wow. Thanks for sharing your experiences. Have to say they are contrary to my own in virtually all ways, but then again, that’s what makes the world go ’round.